Monday, 28 January 2008

Disconnected

I am offline and may be for a while longer.
My ISP (Internet Service Provider) has been bought out and to cut costs the new owners are moving everyone across to a cheaper network.

They disconnected me on Thursday 23JAN08 and, this being Monday, I have been offline for six days. I was told I would be re-connected last Thursday but things are not looking good.

I am just angry and frustrated and terribly unhappy with my ISP and we will be moving to an alternate supplier as soon as we can.
We started with Pipex some years ago Pipex and have been on the same tarrif of £20 for a 2Mb connection. Meanwhile Pipex introduced cheaper and better services with a 30Mb connection availabe for te same £20. I also found out that our connection is throttled under heavy usage which accounts for the speed dropping to 1.5Mb when playing SL.

Now Tiscali have taken over we have been disconnected for some time. Seems like time move ISP! Their service desk charges 10p/minute and whenever I manage to get onto them spend something like ten minutes waiting and paying to listen to their selection of music.

Read more here:
http://www.theregister.co.uk/2008/01/28/tiscali_pipex_migrations/
http://www.thinkbroadband.com/news/3373-tiscali-slowly-migrating-pipex-users-to-its-own-platform.html

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